Delivery Information


Currently, we provide shipping on all orders within West Malaysia only. Once the tracking number is confirmed, customer may need to keep track of your parcel status. 

If customer didn’t receive their parcel due to the fact that the parcel is not tracked, they will have to bear the shipping fee for the second order

All parcel will deliver within 5 working days after payment confirmation. We try our best to send them out as soon as we can. However, orders can only be shipped during working days (Monday to Friday, excluding Public Holidays). We hope our beloved customers know that UMALL does not represent any courier companies, parcel delays are beyond our control. But then, we assure that we will help as much as we can to make sure your item reaches you.


Estimated Delivery Charges:
Depends on Parcel Size / Total Weight:

First 3kg RM 9.00
First 15kg RM 15.00
First 20kg RM 18.00
First 1kg RM 12.00
*For reference and limit to courier service provider coverage area only.