Delivery Information

Currently, we provide shipping on all orders within West Malaysia only. Once the tracking number is confirmed, customer may need to keep track of your parcel status. 

If customer didn’t receive their parcel due to the fact that the parcel is not tracked, they will have to bear the shipping fee for the second order

All parcel will deliver within 5 working days after payment confirmation. We try our best to send as soon as we can. However, orders can only be shipped during working days (Monday to Friday, excluding weekend & Public Holidays). We hope our valued customers know that UMALL does not represent any courier companies, parcel delays are beyond our control. But then, we assure that we will help as much as we can to make sure your item reaches you.