If you have received products which you did not order or a damaged/defective product please do not remove any tag or take out the product from the original packaging. We would recommend you to email us: email@example.com, let us know the details of your package.
Original receipt is needed for product exchange within 14 days after purchase.
Products can be exchanged if there is a manufacturing fault.
No refund policy.
Products can be exchanged provided that the products are in new and original condition.
The difference will not be returned if the price of the exchange item is lower than the original item.
UMALL reserves the right for the final decision.
UMALL reserves the right to alter this policy at any time.